GitLab Organization DORA Metrics

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Overview

The OrgDORAMetricsGitlab module aggregates merge request and incident data across all projects in a GitLab group, delivering organization-level insights into delivery performance and reliability.

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Authentication & Permissions

• Personal Access Token (PAT)
  • Required scope: api
  • Optional scopes: read_repository, read_api, read_user
• Self-Managed Instances
  • Use your instance’s base URL (e.g. https://gitlab.example.com)
  • Ensure network and CORS settings permit GraphQL access

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Metrics

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Deployment Frequency

• Total number of merge requests merged across the organization within the date range where the last pipeline status is SUCCESS.

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Lead Time for Changes

• Average time from merge request creation to merge, aggregated across all projects in the organization.

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Change Failure Rate

• Proportion of merged merge requests whose last pipeline status is FAILED across the organization.

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Mean Time to Recovery (MTTR)

• Average time to close issues labeled incident across the organization.

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First Review Time

• Average time from merge request creation to the first non-system note across the organization.

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First Approval Time

• Average time from merge request creation to the first approval note across the organization.

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First-to-Last Approval Time

• Average interval between the first and last approval notes on each merge request across the organization.

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Last Approval-to-Merge Time

• Average duration from the final approval note to merge completion for all merge requests across the organization.

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Time to Open

• Average time between the earliest commit in each merge request branch and merge request creation (negative intervals zeroed).

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Time to Merge

• Average duration from merge request creation to merge completion, aggregated at organization level.